Users based in countries served by a Delta-T Devices distributor should contact them in the first instance. Other users should contact Delta-T Devices directly.
Spare parts for our own instruments can be supplied and can normally be despatched within a few working days of receiving an order. Spare parts and accessories for products not manufactured by Delta-T Devices may have to be obtained from our supplier, and some additional delay is inevitable.
We aim to complete repairs within 7 working days of the customer giving their consent for us to proceed with the repair at the quoted price. In cases where the equipment has to be forwarded to our original supplier for specialist repairs or recalibration, additional delays of a few weeks may be expected.
Please refer to our Repairs Procedure for instructions on how to return your product.